Our warranty

TECHNET PROFESSIONAL 24 MONTH / 24,000 MILE NATIONWIDE LIMITED REPAIR WARRANTY

WHO MAKES THIS LIMITED REPAIR WARRANTY (“WARRANTY”)

This limited repair warranty is extended only to you, the original purchaser, and not to anyone who may purchase your vehicle from you during the term of the warranty. This Warranty is made by the Independent Service Facility (“Facility”) who is so named on the original repair invoice and performed the service/repairs on your vehicle. This Warranty may be honored by any Facility participating in this program, or other authorized facility anywhere in the United States and Canada. This Warranty is not a warranty of Sonsio Management, Inc., TechNet, either company’s affiliates, subsidiaries or any of their employees, or member companies. In addition, Sonsio Management, Inc. serves as the administrator (“Administrator”) only.

Your Peace of Mind Protection Plan

When you choose Sprinkle and Williams for your automotive repair and maintenance needs, you’re not just getting expert service – you’re investing in long-term protection for your vehicle. Located at 12539 Warwick Blvd, Newport News, VA 23606, our family-owned shop stands behind every repair with comprehensive warranty coverage that gives you confidence on the road. Our commitment to quality workmanship and customer satisfaction has made us Newport News’ trusted choice for reliable automotive care since our founding.

24-Month, 24,000-Mile Nationwide Coverage

Our industry-leading warranty provides you with 24 months or 24,000 miles of protection, whichever comes first. This extensive coverage period reflects our confidence in the quality of our work and the parts we use. Whether you’re commuting daily through Newport News or embarking on a cross-country road trip, you can drive with peace of mind knowing your repairs are protected by one of the most comprehensive warranty programs available in the automotive industry.

Complete Parts and Labor Protection

Your warranty covers both parts and labor for all covered repairs, ensuring you won’t face unexpected costs if an issue arises with our work. Our ASE-certified technicians use only quality replacement parts that meet or exceed manufacturer specifications, and every component installed comes with full warranty protection. This comprehensive coverage means you’re protected against defects in both the parts we install and the workmanship we provide, giving you complete confidence in every service.

What Your Warranty Covers

Our comprehensive warranty protection extends to all automotive repair services we perform, including engine diagnostics and repairs, brake system work, electrical troubleshooting, suspension services, and preventive maintenance procedures. From routine oil changes to complex suspension repairs, every service performed by our certified technicians comes with full warranty backing. This coverage ensures that if any issue arises related to our work or the parts we’ve installed, you’re completely protected without additional cost to you.

Simple Warranty Claims Process

Should you need to use your warranty coverage, the process is straightforward and hassle-free. Simply contact us at (757) 913-9392 or visit any participating TechNet facility with your warranty documentation. Our team will quickly assess the situation and ensure any covered repairs are completed promptly and professionally. We maintain detailed service records for every customer, making warranty claims efficient and ensuring you receive the full benefit of your coverage protection.

Quality Assurance Standards

Our warranty reflects our commitment to maintaining the highest quality standards in every aspect of our service. Using state-of-the-art diagnostic equipment and following manufacturer specifications for all repairs, we ensure that every job meets or exceeds industry standards. Our technicians undergo continuous training to stay current with evolving automotive technology, and we maintain strict quality control processes that support our warranty commitments. Visit us during our convenient hours Mon – Fri: 8AM – 5PM to experience the quality workmanship that backs our comprehensive warranty program.